What Should Be the Features of Fitness Gym Software?
The software makes things done like a miracle compared to the old times. Where they could just wish to have someone do their task for them.
Reliable Payment Methods:
Every payment received through the software is considered secure. The multiple securities of the software make it very difficult for someone to breach into and hack the system. This is why online transactions through reliable sources are mandatory.
No Double Booking:
The booking experience has gone to another level with the existence of software. Booking an appointment at the gym from anywhere and anytime is now easy more than ever. People now use the mobile application of software to schedule an appointment for themselves.
The use of applications for this job saves a lot of time and struggle for the receptionist of the gym. Because before the fitness gym software, people needed to go to the gym in person to check the availability of a spot due to the heavy load of traffic on the phone.
The increase in the variables to complete the job increases the factor of things going wrong. At that time double booking was a common blunder of the gym management. They were used to booking two clients to the same instructor for the same time slot.
Time Saver:
The management software helps in many ways and saves a lot of time for the management staff of the gym. The software can be set on automation to do the basic tasks like sending the confirmation email of a client, saving the updated scheduler, etc.
The Facility of The Scheduler:
The scheduler allows you to check for the available time slots of the gym under specific staff members. This gives them the idea or exact time slot when their required instructor will be available to deal with them. Clients check this timetable and then go for the booking appointment portal of the app to reserve the timeslot of the time that suits them the best.
Request Refunds:
Refunding might have been a facility in pre-software time but the process was never easy to understand. But on the other hand, the same facility is just a single click away in the software. If you had a change of heart or run into some emergency then you can reschedule the appointment for some other time or just cancel the appointment if you are not sure when you will have the time to schedule again.
The process is just to cancel the appointment with a short message stating the reason if you feel like it. Then request a refund and the process will be started and you will be notified with each step. The software Wellyx provides has all these features and many more which could help you grow your LA fitness business in non-time.
Increase In Lead Generation:
The user-friendly interface of the gym software makes it easy for a gym owner to keep the track of the sales and the origin of the lead and many more sales features on the same page of the application just a click away.
The more the application is easy for clients to use for everything the more time they will spend on the app. Which means more traffic in the business. A happy customer brings more business for you than any marketing tool because first, public review matters a lot and are considered legitimate. Second, this way is considered as the most organic way of traffic because these customers are already trying to trust you and a first good impression can make them your potential client.
Read also: Here’s Why People Believe Exercise Can Help Them Grow Their Personality
Keeping History:
The fitness gym software keeps a history of each activity on the software premises. It has the history of every conversation of every staff member with a specific client. The client’s personal and medical files are also saved on the servers of the software. This feature serves a lot of benefits in deciding the retention of a specific trainer. The recruitment staff or the administration of the gym observes the activity of the staff to decide whether or not they deserve to be on the team anymore.
This observation includes the timely check-ins and check-outs, attendance, leave approvals, etc. After the observation, they finalize the retention and if the trainer is unlucky, they might get a month’s notice to find another job. And everyone will be happy just with the help of little technology.
Customer Engagement:
This software makes it easy for the management of the La fitness near me center to handle the clients in the most efficient way possible. The customers don’t have to wait now, they don’t need to go to the gym in person to book the appointment, they don’t need to be worried about the double-booking blunder, etc.
Customer engagement is one of the most important pillars of a customer service provider business. The facility of 24/7 makes it more beneficial for the business. Because it offers the clients to raise their concerns or complications anywhere and anytime. Which strengthens their bond in between.
